Customer Service Policy

By using the Trevva website, you agree to the following terms and conditions:

Product Availability:
All products listed on our website are subject to availability. While we strive to maintain accurate inventory levels, there may be instances where an item becomes unavailable. In such cases, we will notify you promptly and provide alternatives or issue a full refund.

Pricing:
Prices displayed on our website are shown in the selected currency and are subject to change without prior notice. We reserve the right to correct any pricing errors and may cancel orders if necessary due to such errors.

Order Processing:
Orders are typically processed within 1-3 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can monitor the delivery status.

Shipping:
We offer a variety of shipping options to suit your needs. Delivery times depend on the shipping method selected and your location. Shipping charges will be calculated and displayed during the checkout process.

Intellectual Property:
All content on the Trevva website, including images, logos, text, and product descriptions, is the property of Trevva and is protected by copyright and other intellectual property laws. Unauthorized use of this content is strictly prohibited.

Limitation of Liability:
Trevva is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We strive to provide accurate information and a seamless shopping experience, but we cannot guarantee that our website will be free of errors or interruptions.

By using Trevva’s website, you agree to comply with these terms and conditions. If you have any questions or need further clarification, please contact our customer support team. We’re here to help!